Cobrá al Día

Members

A hundred members, sorted by who owes

The list isn't alphabetical: those who owe come first, then those about to fall due, and the ones up to date last. Each row shows the plan, how much is owed today — with the late fee, if the grace period is over — and when they last paid. Each member's record tells their story fee by fee, in words: when it fell due, which reminders went out and through which channel, when and how they paid, and who recorded it. From there you mark a payment, log a promise (“I'll pay on Friday”, which holds the reminders until that date), pause reminders, or flag the member as not to be contacted again, which the law requires to be respected.

Reminders

Emails go out on their own; WhatsApp messages, with one tap

Each fee has a sequence of up to five steps — out of the box: three days before, on the due date, and 3, 7 and 15 days after — and each step goes by email or WhatsApp. Emails go out on their own within the gym's hours. WhatsApp messages don't: they wait on this screen with the message already written, and one tap opens the chat from the gym's own WhatsApp. That's a decision, not a limitation: the member gets the message from the number they know, and the replies reach the gym, not a system. Once one is marked, the next one is in focus: the day's work is as many taps as there are members. And nothing goes out after hours, to someone who asked not to be contacted, or to someone who has already paid.

What the member receives

One message, one amount, one link

This is how reminders reach a member. The text is exactly what the system built for that reminder in the showcase; the frame — this inbox and the WhatsApp chat that opens the next block — is our own mock-up to show it. The email goes out in the gym's name, replies go to the gym's inbox, and the footer explains how to stop receiving them. The link is a Mercado Pago one, created with the gym's account and for that day's amount: if the late fee already applies, the link includes it; if they pay early, the discount.

The portal and the payment

Pays from the phone, and the fee closes itself

Each member has their own portal, no password: a signed link that shows what they owe, why it's that amount and a button to pay it. The money goes straight to the gym's Mercado Pago account: NGT never touches a peso. When Mercado Pago reports the payment, the system checks the notification's signature, asks the API for the amount and status — it doesn't trust what arrives in the message — and closes the fee. Any pending reminders cancel themselves. In the showcase, the Mercado Pago step is simulated; everything else is what actually runs.

1. 01

   Taps “Pay”

   The portal requests a payment link for today's amount, using the gym's account.

2. 02

   Pays on Mercado Pago

   With whatever they have in their account. They come back to a thank-you page.

3. 03

   The signed notification arrives

   The signature is checked against the gym's key, and the amount is read from the API, not the notification.

4. 04

   The fee closes

   It's marked paid, pending reminders are cancelled and the gym sees it in the history.

On the gym's side

Nobody entered that payment

Meanwhile, in the gym's panel the payment is already there, with its Mercado Pago reference and the fee it covers. Nobody had to check online banking or ask the member for a receipt.

The member record

Each member's story, and direct debit for whoever wants it

The record tells each fee's story in words, and from there the gym generates a link for the member to authorise direct debit with their Mercado Pago account: they authorise once and from then on they're charged automatically every month. The portal also has a QR code to print and leave at the front desk, or to send along with the message.

Front desk

The front desk collects too

Whoever is at the desk looks the member up by name or ID number, and a single card shows whether they owe, how many days of their plan they have left and when they last came in. Logging the check-in is a press of Enter. If they owe, the button to charge them is right there, and that payment goes into the till of whoever took it.

Calendar and till

What falls due each day, and what's in each till

The calendar shows what falls due each day and what has already come in; tap a day for the breakdown of who paid and who is being chased. The till is per person and per day: what each one collected, through which method, and the closing with the cash counted. The system works out the difference and it's kept on record. Whatever came in through Mercado Pago or direct debit is kept apart: it didn't go through anyone's hands.

Finances

Whether the month closes, and whether the fee fell behind inflation

Money collected against fixed costs, the estimated month-end based on how each member pays, outstanding money by age, and who owes the most. And a card no competitor we surveyed has: what each plan should cost today to be worth the same as when its price was set, using INDEC's consumer price index, which the system checks by itself. The month for the accountant exports to a file.

History and import

Who did what, and members from the spreadsheet that already exists

The history keeps what happened at the gym, with who did it and when: payments, promises, plan changes, new members and departures. And getting started doesn't mean typing anyone in by hand: you upload the spreadsheet the gym already uses, the system recognises the columns and shows in advance what it will load and what can't go in, saving nothing until you confirm.

Settings

Prices, late fees and Mercado Pago, in the owner's hands

Plans with their price and day limit, the discount for paying early and the late fee and the connection to the gym's Mercado Pago account. None of it depends on NGT: if the rent goes up tomorrow, the owner sets the new price that same afternoon.

The team

Everyone with their own login, and the till knows who collected

The owner adds the front-desk staff from Settings. Everyone signs in with their own user, a password and a code from their phone, every time. The front desk collects and logs check-ins; prices, finances and settings are owner-only. That's why the till and the history can say who did what.

On a phone

It runs from the front-desk phone

The panel is built for the owner's and the front desk's phones: the dashboard, the day's reminders and check-in fit the screen without zooming, and the WhatsApp button opens the app on that same phone.

Behind it

Many gyms, and none can see another's data

Cobrá al Día is a subscription service: each gym signs into its own space and only sees what's theirs. That doesn't rely on the code never slipping: the database itself filters by gym on every query, so a bug on some screen can't show another gym's members. NGT manages the gyms from its own panel — sign-ups, demos, plans, subscription status — with its own access and its own second factor. The system runs on NGT's server, with daily backups and monitoring.

The website

What a gym is told, without over-promising

The public site explains the product with its own screens and says exactly what the system does: emails go out on their own and WhatsApp messages wait for a tap.